CONGRATULATIONS TO OUR FINALISTS:
We want to recognize these finalists for their incredible achievements that have resonated deeply with their companies and communities, as well as among the CX industry. We encourage everyone to reach out to these people and thank them for the strides they are making for CX and to look for the announcement of the winners on CX Day.
It is inspiring to see such drive and commitment in the CX industry and hope you continue paving the way and reaching new heights in CX.
Debbie Akwara, Customer Experience Director, Bridge International Academies
Mohammed Almokhem, CEO and Founder, CX Shift
Peggy Carrieres, CCXP, Director, Global Customer Experience, Avnet, Inc.
Cary Cusumano, Manager, Verizon Enterprise Solutions
Tomas Duarte, CEO, Tracksale
Barbie Fink, CCXP, Director of Customer Experience, Adobe
Aaron Fox, CCXP, Chief Patient Experience Officer, Matagorda County Hospital District
Brian Gnatt, CCXP, Associate VP, Customer Experience, UMUC
Raghunath VG, Principal Technical Support Engineer, NICE
David Hentz, Customer Advocacy Leader, Telecom & Technology Division, NCR Corporation
Brock McKeel, Sr. Director Customer Experience, Walmart Stores, Inc.
Smriti Mehra, Quality Engineering Manager, Adobe
Alida Minnie, Senior Specialist, Customer Experience, Telkom SA
Lisa Moore, Customer Experience Director, Leader of Culture Transformation, Humana, Inc.
Karen Myers, Member Experience Manager, Community Choice Credit Union
Kevin O’Came, Vice President, Global Customer Success, CA Technologies
Janne Ohtonen, Head of Customer Engagement, Avios Group Limited (part of International Airline Group)
Frank Pettinato, GM Multi-Channel Business, Telerx
Cari Schinagle, Product Owner, MaritzCX
Natalie Schneider, CCXP, Vice President Consumer Experience, Anthem
Janine Scott, Regional Customer Experience Manager, Wolters Kluwer
Julian Sheriff, CX Specialist, Lumo Energy
Rohit Singh, Tech Lead Technical Support Analyst, NICE
Stephanie Thum, Vice President of Customer Experience, The Export-Import Bank of the United States
Kate Woodcock, Senior Director, Customer Advocacy, VMWare
2016 CX Impact Awards Judging Panel:
Bruce Temkin, Managing Partner, Temkin Group
Jennifer Maldonado, Sr. Business Analyst, Customer Service Insights, Activision Blizzard
Matt Inman, Senior Director, CX Strategy & Design Consulting, MaritzCX
Parrish Arturi, SVP, Customer Experience, Fidelity Investments
Tema Frank, Chief Instigator, Frank Reactions