Countdown to CX Day 2018
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Online events will be added to this page in late September so keep watching this page for more events as #CXDay2018 approaches.

2018 – Online Events

Professional Development

When: Wednesday, September 26, 2018 from 11:00 AM to 12:00 PM (PT)

Where: Twitter

Description:
#CXChat is a live, weekly online Twitter chat hosted by Annette Franz and Sue Duris. During the September 26, 2018 chat, as part of the countdown to #CXDay2018, the conversation will center on professional development for CX professionals. You can access the Twitter chat by searching for the #CXChat hash tag on the day and time noted above.

The Twitter chat is a way to connect, learn, and share best practices from the field and practice of customer experience. Everyone is welcome to check it out and contribute to the conversation—not just for #CXDay2018, but almost every Wednesday, same place and time.
If you’ve never participated in a Twitter chat before, see our step-by-step guide on getting involved here.

Hosts:

annette.png
Annette Franz, CCXP
Founder and CEO, CX Journey Inc.

Sue_Duris.jpg
Sue Duris
President, M4 Communications

Core Skills

More information to come. Check back often.

Soft Skills

More information to come. Check back often.

CX Futurist

More information to come. Check back often.

CX Day

More information to come. Check back often.

Blog Carnival

Blog Carnival

How do you develop, professionally?

By Nick Batt, CCXP (link coming September 26, 2018)


Professional development for CX professionals

By Shelly Chandler, CCXP (link coming September 26, 2018)


Growing your career in customer experience

By Krista Roseberry, CCXP (link coming September 26, 2018)

More bloggers and blog previews coming soon!

Core skills for customer experience professionals

By Melissa Meier, CCXP (link coming September 27, 2018)


What do you do when a core skill is missing?

By Brandon Pintar, CCXP (link coming September 27, 2018)


Organizational adoption and accountability

By Eryc Eyl, CCXP (link coming September 27, 2018)

More bloggers and blog previews coming soon!

Add value, get the C-Suite’s ear, and get more buy-in from your executives

By Sue Duris (link coming September 28, 2018

More bloggers and blog previews coming soon!

Artificial Intelligence: What every customer experience professional should know

By Michael Bartlett, CCXP (link coming October 1, 2018!)


The CX futurist

By Jen Batley, CCXP (link coming October 1, 2018)

More bloggers and blog previews coming soon!